Shipping policy

Shipping Policy – Saya Jewels

At Saya Jewels, we aim to deliver your silver jewellery safely, securely, and on time. Please read our shipping policy carefully to understand how and when your order will be delivered.

📦 Order Processing Time

All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped on Sundays or public holidays.
In case of high order volume or unforeseen circumstances, processing may take slightly longer. Customers will be informed accordingly.

🚚 Shipping Timeline

Within India:
Orders are usually delivered within 4–7 business days after dispatch, depending on your location.
Delivery timelines may vary due to courier partner delays, weather conditions, or remote area locations.

💰 Shipping Charges

Shipping charges (if applicable) will be clearly mentioned at checkout before payment.
Any promotional offers or free-shipping deals will be displayed on the website.

🔒 Safe & Secure Packaging

All Saya Jewels silver jewellery is packed with utmost care using secure and tamper-proof packaging to ensure your order reaches you in perfect condition.

📍 Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.
You can track your order using the provided tracking details.

🚫 Undelivered / Incorrect Address

Please ensure that your shipping address and contact details are correct at the time of checkout.
Saya Jewels will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.

📦 Damaged or Missing Package

If you receive a damaged package or notice missing items:

Please contact us within 24 hours of delivery
Share clear photos/videos of the package and product for verification
UNBOXING VIDEO IS COMPULSORY.

🌍 International Shipping

Currently, Saya Jewels ships only within India.

📞 Contact Us

For any shipping-related queries, feel free to reach out to us:

📧 Email: info@sayajewels.in
🌐 Website: www.sayajewels.in
📞Contact: 70640-70640